To protect your rights, please pay attention to the following notice when receiving your products :
- When signing for receiving, check if basic information on the package corresponds with name, payable amount, product quantity and shipping list, invoice (if any), etc.
- If there are factors that affect the receiving, such as product damage, product errors, product shortages, product quality problems, etc., please get in touch with customer service to communicate your queries.
- it is recommended that you try not to entrust others to sign for the receiving; if someone else signs for the product without the presence of the delivery personnel, all problems that occur shall be your liability.
If you find that the product has quality problems within three days after receiving the product, don't hesitate to contact customer service.